Less time on admin. More time on the work that pays.
Brookfold sets up quiet, reliable automation for small UK businesses. It handles the follow-ups, reminders, chasers and inbox admin, and you approve anything that goes to a customer.
Built for owner-led businesses with up to 25 staff. No long contracts to start.
This morning, handled for you
Illustrative example only.
Different businesses, the same kind of admin.
Every business is different, but the admin that eats into the week is often similar. Pick the one closest to yours to see what we usually automate.
Accountants & bookkeepers
Document chasing, client onboarding and deadline reminders, so your team can focus on the accounts.
Find out moreTrades
Builders, plumbers, electricians, landscapers and more. Quote follow-ups, booking reminders and invoice chasing.
Find out moreDealerships & shops
Vehicle and machinery dealers and independent shops. Enquiry follow-ups, stock listings and after-sale reminders.
Find out moreNot on the list? Get in touch anyway. The audit works the same way for most small businesses.
Good businesses, buried in admin.
Most small businesses lose hours every week to tasks that are necessary but repetitive. They rarely need the owner, yet they keep landing on the owner's desk.
- Following up quotes and enquiriesQuotes go quiet and enquiries wait too long for a reply, because there's never a spare minute to chase them.
- Chasing what you're owedUnpaid invoices, missing paperwork and forms, and keeping track of who has sent what.
- Reminders and bookingsAppointments, renewals, services and deadlines, remembered across lots of customers.
- Inbox adminSorting, forwarding, and answering the same handful of questions again and again.
- Keeping everything up to dateYour website, your records and your customer lists all drift out of date unless someone keeps on top of them.
The repetitive work, taken off your desk.
We use proven automation tools and smart assistants inside the systems you already use. Nothing flashy, just admin that gets done on time.
Quote and enquiry follow-ups
Timely replies and friendly follow-ups, which stop as soon as the customer gets back to you.
Customer reminders
Bookings, renewals, services and deadlines, sent only to the people who still need them.
Chasing invoices and paperwork
Polite, timed reminders for unpaid invoices and missing documents.
Inbox triage
Incoming emails sorted, summarised and routed, with draft replies ready to review.
Status tracking
A simple, up-to-date view of what's waiting, what's outstanding and what's done.
Everyday admin
Internal reminders, meeting notes and the small jobs that quietly eat into the week.
Four calm steps, no disruption.
Audit
We look at how your business runs today and find the admin worth automating first.
Build & test
We build inside your own accounts and test everything with dummy data before it touches a real customer.
Go live
We switch on in stages, with you checking each step. You approve anything customer-facing.
Ongoing support
We monitor, adjust and improve each month, and send you a plain-English report.
The £195 automation audit
A low-risk way to see what's possible before you commit to anything. We spend time understanding how you work, then give you a clear written plan.
£195
One-off fee. If you go ahead with a package within 30 days, we take it off your setup fee.
What you get
- A 45-minute call about how your business runs today
- A map of where your admin time goes
- Your top three automation opportunities, ranked by time saved
- A written recommendation and fixed quote
- No access to customer data needed
Clear packages, quoted after your audit.
Every business is different, so the final price depends on what we find. These are typical starting points.
Starter
from- One core workflow, such as quote follow-ups
- Built inside your existing accounts
- Tested before go-live
- Monthly check-in and report
- Email support
Growth
from- Up to three connected workflows
- For example follow-ups, reminders and invoice chasing
- Smart assistant for drafting customer emails
- Monthly improvements and reporting
- Priority support
Partner
from- Business-wide admin automation
- Inbox triage and status tracking
- Ongoing new automations each quarter
- Quarterly review with the owners
- Same-day support
Prices exclude VAT where applicable. Third-party software subscriptions, if needed, are billed at cost. Monthly plans run month to month after an initial term agreed in writing.
Built for businesses that take privacy seriously.
You hold personal information about your customers. Our approach is simple: we avoid holding it at all wherever we can, and we put sensible checks around everything else.
Read our privacy policyQuestions people ask us.
Do we need to change our software?
Usually not. We work with the tools you already use, such as your existing email (Google Workspace or Microsoft 365) and your job, practice or stock system where it allows. The audit will confirm what fits.
Is my business too small for this?
Not usually. If you or your team spend a few hours a week on the same admin, there's often something worth automating. If there isn't, the audit will say so.
Will customers know they're getting automated messages?
Messages are written in your voice and sent from your own accounts. For anything personal or sensitive, you approve each message before it goes out.
Is this "AI"?
Partly. Most of what we build is dependable rule-based automation that does the same steps every time. Where it helps, we add smart assistants for things like drafting replies, always with a person checking the result.
What happens if something goes wrong?
We test everything with dummy data before go-live, switch on in stages, and monitor afterwards. If something misbehaves, we can pause it straight away while we fix it.
Can we cancel?
Yes. After the initial term, monthly plans are rolling. If you leave, the automations stay in your accounts, and we hand over notes on how they work.
How long does setup take?
A Starter workflow is typically live within two to three weeks of the audit. Larger packages are phased over a few weeks, so nothing changes all at once.
Book your £195 automation audit.
Tell us a little about your business and we'll reply within one working day to arrange a time.
Prefer email? hello@brookfold.co.uk